Customer Service

Ordering Information

Ordering Online
You may order from any product page on our website by simply entering the quantity that you wish to purchase and clicking the Add to Cart button. You will have a chance to verify the information in checkout and, if no changes are necessary, proceed with Secure Checkout. You will also receive an e-mail confirmation within approximately 24 hours that your order has been received. We will send you another e-mail to notify you when your order has been shipped which will include your order summary.
Ordering by Phone
Call 866-323-5465 to speak with a Customer Service Representative. We are available from 7 a.m. to 5 p.m. CST and will be happy to assist you.
Ordering by Fax or Mail
When submitting your order via fax or mail, please be sure to include shipping and contact information for swift and accurate processing.

Submit via Fax
800-235-1305

Submit via Mail
School Health Corporation
Attn: Customer Service
865 Muirfield Drive
Hanover Park, IL 60133

Print our Order Form


Payment Information

Payments Accepted Online
School Health Corporation accepts the following methods of payment online:
  1. Credit Card
    1. Visa
    2. MasterCard
    3. Discover
    4. American Express
  2. School Health Gift Card
  3. Purchase Order Number accepted from Schools and Organizations pending verification of credit status
Remittance Address

School Health Corporation
6764 Eagle Way
Chicago, IL 60678-1067

Sales Tax
We are required to collect sales tax on all orders delivered to CA, FL, IL, IN, NC and SD. If you are exempt from sales tax and are not in the State of CA, please enter your Tax Exempt Number under the billing address information when registering, or you can update that information by accessing the My Account link at the top of every page. If you enter a tax exempt number, please send us a copy of your tax exception certificate for our file.
Status of Orders/Backorders
You can access the tracking information of your online order directly from our website. After you log in, you will be able to click on the My Account link on the top of any page and click on Order History to view status of orders placed online.
For orders that were not placed online, to check status simply send an email to our Customer Service Team or call us at 866-323-5465 to check status on your order. Please include your School/Company Name, Address, Purchase Order Number, and any other information that will help us locate your order.
Order Cancellations
On-line orders are immediately processed. To cancel an order, you must call our Customer Service Team at 866-323-5465 as soon as possible. If your products have not yet been shipped, we will cancel your order. If the products have been shipped and you absolutely need to cancel the shipment, then simply refuse the delivery of the order from the carrier. Next Day or Second Day charges are not refundable.
Satisfaction Guaranteed
Our goal at School Health Corporation is to ensure that our customers are completely satisfied with our products and services. If you are not satisfied with your order, simply call our Customer Service Department at 866-323-5465 or contact us by email.

If you are not satisfied with your order, send an email to Susan Rogers, President of School Health Corporation or send a fax letter to Susan at 800-235-1305.

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