Baxter Service Programs for the Welch Allyn Spot Vision Screener

The Baxter Service Program

While the name has changed, the trusted service and coverage you depend on remain exactly the same—now delivered under the Baxter brand.

Eliminate the worry of interruptions or unexpected costs caused by equipment that is out for repairs or maintenance. The Baxter Service Program delivers the right mix of services to help minimize equipment downtime.

Coverage Includes:

• Expert Repair Services: Baxter technicians will perform a comprehensive checkup, make repairs, and return your device to optimal service.
• Accessory Protection: Baxter offers annual replacement coverage for eligible accessories. For each registered device, Baxter will replace one of each eligible accessory per year, provided the accessory is broken and matches the original part number shipped with the device.
• To qualify, the broken accessory must be returned to Baxter upon request. If a device includes multiple eligible accessories, each may be replaced once per year under this program.
  • *Limit: One replacement per listed accessory, per registered device, per calendar year.
• Accidental Damage: Includes drop protection or damage caused by everyday use.
• Free Shipping: All costs associated with shipping the product will be covered.
• Remote Technical Support: Trained Baxter technical staff will troubleshoot issues. Contact Baxter technical support at 800-535-6663, Option 2.

Important Notice: Spot Vision Screeners with serial numbers below 15000 are no longer eligible for service programs and are considered non-serviceable devices.