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- Shipping Information & Costs
Shipping is available for Ground, 3 Day Select, 2nd Day Air, and Next Day Air Saver for most products. Shipping costs are calculated based on weight and destination. Only items with a status of "in stock" are available for Next Day and 2nd Day Air. Orders placed after 12pm CST will not be processed until the following business day.
If you are placing an international order, please visit the International Orders page for more information.
Yes, please specify that in the Comments field that appears on the Checkout-Shipping Method page. If delivering on that date and time requires Next Day or Second Day delivery, please select that option under Shipping Method on the same page.
If you are registered on our site you can obtain the status of your Online Order directly from our website. After you log in to the site, you will be able to click on the My Account link on the top of any page.
Once in the My Account field you will click on Order History. You will then be able to see all orders placed online. Select the appropriate order and the shipment tracking information will be viewable. If you are not registered this information will not be available online.
If you have additional questions about your order status, please send us an email or call our Customer Service Team at 866-323-5465.
We ship in-stock items the next business day after we receive an order. Some items will ship directly from the manufacturer and may take up to 3-4 weeks for delivery. Orders placed after 12pm CST will not be processed until the following business day.
If there is an item on your order that is on backorder, that information will appear on your packing list.
If the above does not apply and you did not receive your entire order, please send us an email or call our Customer Service Team at 866-323-5465.
You might receive multiple shipments if there are items on backorder or if items are shipping direct from the manufacturer. That information will be notated on your packing slip.
All items sold on this website are backed by their manufacturer's warranties, as well as a one-year limited School Health Corporation warranty that is applied to all of our products. For further information, please send us an email or call our Customer Service Team at 866-323-5456.