Shipping is available for Ground, 3 Day Select, 2nd Day Air, and Next Day Air Saver for most products. Shipping costs are calculated based on weight and destination. Only items with a status of "in stock" are available for Next Day and 2nd Day Air. Orders placed after 12pm CST will not be processed until the following business day.
If you are placing an international order, please visit the International Orders page for more information.
Other Shipping Notes
- Additional shipping charges will apply when shipping outside the contiguous 48 states.
- All orders shipping to an International Department of Defense address will be shipped via the United States Postal Service.
- Orders over 150 pounds may be shipped via freight which will extend the Standard delivery time mentioned above.
- Additional charges may apply for special services such as lift gate or inside delivery.
- Shipping charges are subject to change without prior notification.
- School Health will not ship any orders on the following federal holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas.
Can I have my order delivered on a specific date or time?
Yes, please specify that in the Comments field that appears on the Checkout-Shipping Method page. If delivering on that date and time requires Next Day or Second Day delivery, please select that option under Shipping Method on the same page.
How do I track my order?
If you are registered on our site you can obtain the status of your Online Order directly from our website. After you log in to the site, you will be able to click on the My Account link on the top of any page.
Once in the My Account field you will click on Order History. You will then be able to see all orders placed online. Select the appropriate order and the shipment tracking information will be viewable. If you are not registered this information will not be available online.
If you have additional questions about your order status, please send us an email or call our Customer Service Team at 866-323-5465.
When will my order ship?
We ship in-stock items the next business day after we receive an order. Some items will ship directly from the manufacturer and may take up to 3-4 weeks for delivery. Orders placed after 12pm CST will not be processed until the following business day.
I did not receive my entire order.
If there is an item on your order that is on backorder, that information will appear on your packing list.
If the above does not apply and you did not receive your entire order, please send us an email or call our Customer Service Team at 866-323-5465.
Will my order come in more than one shipment?
You might receive multiple shipments if there are items on backorder or if items are shipping direct from the manufacturer. That information will be notated on your packing slip.
How long will it take to receive my shipment?
If you would like to track or estimate when your package will arrive, please visit the UPS website.
What is your Warranty Policy?
All items sold on this website are backed by their manufacturer's warranties, as well as a one-year limited School Health Corporation warranty that is applied to all of our products. For further information, please send us an email or call our Customer Service Team at 866-323-5465.