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- Frequently Asked Questions | School Health
Go to the Login page, click on the Forgot Your Password? link located below the login box and enter your email address. We will email you a link to reset your password. Click on the reset link and enter a new password for your account. If you need further assistance, please call our customer service team at 866-323-5465.
Click on the My Account link at the top of any page to access your account information. Enter your current login under Registered Customers and click on Login. Once you are on the My Account page, click on the Account Information link on the left side (or from the My Dashboard screen) to make your changes. Your default billing and shipping information can be updated in your Address Book. Once all changes have been made, click the Save button.
Click on the My Account link at the top of any page to access your account information (you must login before accessing this screen). Once you are on the Account Information page, click on the Account Information link on the left side (or from the My Dashboard screen). Check the Change Password box, enter your current password and your new password, then click Save.
You may obtain a copy of your invoice by emailing us at CustomerService@SchoolHealth.com. Please supply us with your contact information, as well as the order/invoice number. You may also call our Invoice Request Line at 866-323-5465.
If you experience any problems on our website, email CustomerService@SchoolHealth.com or call 866-323-5465.
Click on the Register link at the top navigation bar and follow the registration instructions.
There are three ways to search for products, all of which can be found at the top of any page.
If you are still unable to locate a product, please call us at 866-323-5465 for assistance.
Yes, you can use our Quick Order link at the top of every page. This form will allow you to add multiple items to your order at one time.
Many MSDS sheets are available online under the "Documents" tab of the product web-page. Once you have located the product on our website, click the Documents tab, then click on the link for the MSDS sheet to print it or save it to your computer. If you have checked the product page and do not see the MSDS link, please contact our Customer Service Department at 866-323-5465 to request one.
During your secure checkout, add the bid or quote number to the comments box above the "Place Order Now" button. Your quoted pricing will not appear on your Internet order, but the pricing will be modified once your order is entered into our system.
Items that are shipped directly from the manufacturer, that are not in stock but are scheduled to be delivered to our warehouse in the next 2 weeks, or are assembled in our warehouse are labeled as "Ships Soon" on the website. These items cannot be shipped next day or 2nd day.
School Health Corporation has a complete service center for the calibration, parts replacement and repair of audiometers and vision screening instruments. See our Equipment Service page for more information.
Currently, we do not have this feature on our website.
A coupon code may be provided through School Health catalogs, enewsletters and other marketing materials. If you have a coupon code, you can enter it on the checkout page in the coupon code field located under the total order price.
Items are labeled as "Ships Soon" on the website if:
These items cannot be shipped next day or 2nd day.
Use supply lists to create and maintain lists of the items that you would like to purchase or that you purchase frequently. Supply lists can also be emailed to friends or colleagues.
To place an order from a supply list:
For more information on supply lists, please click here.
A cashier's check, money order or wire transfer must be received before the order can be prepared for shipment.
You do not need to register on the site to place an order. You can proceed as a guest, however, the registration process will allow you to establish your login ID and password, as well as store your billing/shipping information and Internet order history.
When you click on a product name, you will be taken to the product page with information and a picture of the product. If more details are available, you will find them on the product description tab. Customer reviews may also assist you in deciding on which products are right for you.
It is our promise that School Health Corporation will do everything possible to ensure that our customers are completely satisfied with our products and services. If you are not pleased with your order, simply call our Customer Service Department at 866-323-5465 or send an email to CustomerService@SchoolHealth.com