Ordering & Payment Information
You may order from any product page on our website by simply entering the quantity that you wish to purchase and clicking the Add to Cart button. You will have a chance to verify the information in checkout and, if no changes are necessary, proceed with Secure Checkout. You will also receive an e-mail confirmation within approximately 24 hours that your order has been received. We will send you another e-mail to notify you when your order has been shipped which will include your order summary.
Stock Status: The "in stock" status on producs is not real time and may take a couple days to update.
Pricing Disclaimer: We reserve the right to change prices due to unforeseen increases or decreases in manufacturer's prices or system errors. Catalog prices are current as of January 1st of the current year and are subject to change without notification.
Ordering by Email
Ordering by Phone
Call 866-323-5465 to speak with a Customer Service Representative. We are available from 7 a.m. to 5 p.m. CST and will be happy to assist you.
Ordering by Fax or Mail
When submitting your order via fax or mail, please be sure to include shipping and contact information for swift and accurate processing.Submit via Fax
Submit via Mail
School Health Corporation
Attn: Customer Service
5600 Apollo Drive
Rolling Meadows, IL 60008
Print our Order Form
Please ensure you are using a valid Purchase Order number issued by your business office. The cost of duplicate orders become the responsibility of your organization.
Payments Accepted Online
School Health Corporation accepts the following methods of payment online:
- Credit Card (Visa, MasterCard, Discover, American Express)
- School Health Gift Card
- Purchase Order Number accepted from Schools and Organizations pending verification of credit status
Remittance AddressSchool Health Corporation
6764 Eagle Way
Chicago, IL 60678-1067
Tax will be calculated after your order is processed online. Sales Tax exempt customers with a valid and current sales tax exemption certficate on file with School Health will have their tax removed from the order before processing. If you would like to check if you have a form on file, please contact us via chat or phone. You may also email your current form to Order Processing or fax your current form to 800-235-1305. Any additional instructions can be added to the “Special Instructions” box during checkout.
Status of Orders/Backorders
You can access the tracking information of your online order directly from our website. After you log in, you will be able to click on the My Account link on the top of any page and click on My Orders to view status of orders placed online.
For orders that were not placed online, to check status simply send an email to our Customer Service Team or call us at 866-323-5465 to check status on your order. Please include your School/Company Name, Address, Purchase Order Number, and any other information that will help us locate your order.
On-line orders are immediately processed. To cancel an order, you must call our Customer Service Team at 866-323-5465 as soon as possible. If your products have not yet been shipped, we will cancel your order. If the products have been shipped and you absolutely need to cancel the shipment, then simply refuse the delivery of the order from the carrier. Next Day or Second Day charges are not refundable.
Our goal at School Health Corporation is to ensure that our customers are completely satisfied with our products and services. If you are not satisfied with your order, simply call our Customer Service Department at 866-323-5465 or contact us by email.
International orders require prepayment by wire transfer so we need some information from you.
Please email us at CustomerCare@SchoolHealth.com, including the following information and we will provide you with a complete quote:
- Final destination address location
- Contact Name, Phone #, and Email address
- Item number and quantity
- What Freight Forwarder do you plan to use, if any
All shipping charges and any taxes or duties from customs to final destination will be your responsibility. International shipments require prepayment via Wire Transfer before any order will be released for shipping, and wire transfer fees will be your responsibilty.
International orders cannot be cancelled or returned once the wire transfer has been received.
We will email a quote back to you within 2 business days. Once you have reviewed and accepted this quote, you can email your order back to us.