Related Pages
Service Center
You Provide Great Care for Your Students, We Provide Great Care for Your Equipment!
You rely upon screening and diagnostic products to help you keep students healthy. These precision tools need regular calibration and occasional repairs for best performance. That is why we offer:
Calibration - Ensure your screening equipment operates within the specifications and meets all relevant standards
Parts - Replace worn components and broken parts to keep your health equipment working optimally
Repairs - Get preventative maintenance and repairs to extend product life and sustain performance
Count on our skilled technicians to deliver high quality service and these advantages:
- Each technician has over 10 years of hands-on experience
- Close relationships with each product manufacturer allows them to learn the latest technologies and advancements
- Friendly, customer-focused service ensures your complete satisfaction
We calibrate and service:
- Audiometers
- OAE Screeners
- Vision Screeners
- Sphygmomanometers
- Tympanometers
Use this form to request service, or email ServiceCenter@schoolhealth.com.
For questions call: 866-323-5465.
Vision Screeners
Titmus repair rate | $100.00/hour plus parts |
Optec units | $100.00/hour plus parts |
Other vision screener repair rate | $100.00/hour plus parts |
SureSight calibration | SureSight has reached its end of life* |
(Additional charges may apply)
To receive your Trade-In credit, send your old Titmus, Stereo Optical, or Keystone vision screener along with the Trade In Form to:
School Health Corporation
ATTN: Calibration, Parts, and Repair Dept.
5600 Apollo Drive
Rolling Meadows, IL 60008
Hearing Screeners
Audiometer calibration (air conduction only) | $75.00/unit |
Audiometer calibration (air conduction/bone) | $180.00/unit |
Audiometer repair rate | $100.00/hour |
OAE calibration | $185.00/unit |
Tympanometer repair | Call for price |
OAE repair | Call for price |
Headphone cord replacement | $50.00 + parts* |
Welch Allyn Otoscopes | Requires inspection to determine cost* |
*Free evaluation to quote repair. If a customer does not approve repair, they will be billed for return shipping.
Questions on repairs? Contact our Service Center
*If they have any questions on repairs or need a part have the customer call in and ask for the Service Center.
Service Center Location and Hours
The Service Center is located off of Apollo Drive on the east side of the School Health building. Please park in the designated area to the left of the loading docks to unload and load equipment for pickup and drop off.
Service Center Hours:
8:00am - 4:00pm
Will Call Order Pickup Hours:
8:00am - 4:00pm
School Health is an authorized service provider for many of your favorite brands including:
THOUGHTS FROM SERVICE CENTER CUSTOMERS
“I really appreciated you, and the guys in the service center are life savers! You guys consistently provide excellent customer service; quick to respond to service requests, communicative during the service process and have gone above and beyond when timing is critical to provide fast turnaround. They are friendly, professional, and so very appreciated!”
“I really can’t thank you enough for helping me… What a great resource you are!!”
“Thank you so much for the excellent service you provided me. I really appreciate it.”
“I really appreciate the follow up. Really nice work!"
“Thank you so much for all your help in every matter. I have no complaints with how this issue has been handled and you have been a pleasure to work with. I have recommended School Health for my schools to order from because the customer service is great.”
“Thank you very much for calibrating our audiometer so quickly for us today! We really appreciate it!”
“You have always been a great resource and you have no idea how much I appreciate that.”